The Bayshore Team
The Bayshore Mechanical team is a family business built on honest, reliable service. For more than 30 years, we have helped homeowners across Southwest Virginia stay comfortable. That is why every service call comes from a real person who cares about doing the job right.
What Our Family Brings to Your Home
Experience matters in heating and cooling. Don started his career in Norfolk, Virginia, and that is where the Bayshore name began. Austin learned the trade alongside his father, so he has worked as a technician for over a decade. Meanwhile, Kathy runs the office and helps Don give customers the best service.
Work With the Bayshore Mechanical Team
Our approach is simple. First, we listen, then we explain clearly and treat your home with respect. Because we are licensed, insured and Better Business Bureau accredited, you can rest easy. Also, see our full list of heating and cooling services, or call (540) 798-9113 to talk with us.
Want to hear from customers? Read our testimonials, then request a free estimate.
Owner & Operator
Don McNabb is the proud owner and operator of Bayshore Mechanical Heating & Air. Don has been providing quality service to Roanoke, Salem, Blacksburg, Bedford and the New River Valley for more than 30 years. He started his career in Norfolk, VA, which is where the name Bayshore Mechanical originated. He is the proud father of two children, grandpa to four grandchildren and a devoted husband of 41 years to his beautiful wife, Kathy. Don appreciates his loyal customers and looks forward to helping you with your heating and air conditioning needs.
Office Manager
Kathy and Don have been married for 41 years, raised two children together and run Bayshore Mechanical together as well. Kathy serves as the office manager and assists Don to provide Bayshore's customer with the best service and experience.
Service Technician
Austin McNabb, son to Don & Kathy, has been with the family business as a service technician for over a decade. Austin has gained his experience and expertise from his father and is a top notch technician, providing great service for the customers of Bayshore Mechanical.
About Our Team
Who owns Bayshore Mechanical?
Don McNabb is the owner and operator of Bayshore Mechanical. He has provided heating and air conditioning service to homeowners across the Roanoke Valley, Botetourt County and the New River Valley for more than 30 years. His wife Kathy runs the office, and their son Austin is a service technician.
Where does the name Bayshore come from?
Don McNabb started his career in Norfolk, Virginia, near the Chesapeake Bay. That is where the Bayshore Mechanical name began. The family later built the business in Southwest Virginia, and today it operates from an office in Troutville in Botetourt County.
Who will come to my home for service?
Service visits are handled by Don McNabb or Austin McNabb, who has worked as a technician in the family business for over a decade. Because we are a small family company, you deal with the same familiar people each time you call.
Who answers the phone when I call?
Kathy McNabb runs the Bayshore office. She schedules visits, answers questions about your account and helps coordinate home warranty repairs. Call (540) 798-9113 to reach her during business hours.
How does your family approach each job?
We listen first, explain what we find in plain language and treat your home with respect. You always hear your options before any work starts, and we never push repairs you do not need. That approach has kept customers calling us back for more than 30 years.